FAQ

Moteef & Co

FAQ

Order Processing:

Payment must be received before any item is processed and shipped. (This policy is strictly enforced, as each item is packaged to order)

SHIPPING Info:

Moteef & Co ships PRIORITY MAIL through the USPS mailing system. Standard shipments take up to 3 business days to ship out (unless otherwise noted in product description) and 1-3 days to arrive within the U.S. (INTERNATIONAL SHIPPING TIMES VARY) Be advised that Moteef & Co is not responsible for wrong shipping addresses given at time of order nor any stolen packages once they are confirmed to have been delivered.

Return/Exchange Policy:

All Sales are final. We truly want you to be happy with your purchase and encourage using discretion at the time of purchase. 

CARE Instructions:

Machine Wash 

- Cold water 

- No Bleach 

- Delicate Cycle 

- Make sure garment is turned inside out. 

- Hang dry for best results 

- Iron from reverse side, low settings. 

- It is best to avoid ironing the image are