Frequently Asked Questions
Order Processing:
Payment must be received before any item is processed and shipped. (This policy is strictly enforced, as each item is packaged to order)
SHIPPING Info:
Moteef & Co ships thru the United Parcel Service mailing system. Standard shipments take up to 5-7 business days to ship out (unless otherwise noted in product description) and 7-14 days to arrive within the U.S. (INTERNATIONAL SHIPPING TIMES VARY) Be advised that Moteef & Co is not responsible for wrong shipping addresses given at time of order nor any stolen packages once they are confirmed to have been delivered.
Return/Exchange Policy:
All Sales are final. We truly want you to be happy with your purchase and encourage using discretion at the time of purchase.
CARE Instructions:
Machine Wash
- Cold water
- No Bleach
- Delicate Cycle
- Make sure garment is turned inside out.
- Hang dry for best results
- Iron from reverse side, low settings.
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